My Fashion Business

My Fashion Business

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I wanted to share with you a little bit about my experiences working in the Fashion Industry and some lessons I’ve learned so far.

I’ve learned that whether you work for yourself in your own Boutique or for a major Fashion Retailer, it’s YOUR BUSINESS THAT YOU’RE BUILDING! This is your career and life, and you are basically building your career in Fashion like a Book of Business. And it’s YOUR BUSINESS! I didn’t know that when I first started at working in this fast-paced, high-stress job in the Fashion Industry. I didn’t even think there would be stress! But it’s a tough business and definitely not for everyone. It’s my Passion for Fashion and helping customers feel and look good that keeps me driven and wanting more..

When I first started working at Nordstrom , I had just made a major career change and was still reeling off the adrenaline of such a bold move. I just knew I was going to be successful and promoted right away! After all, I was bright, learned quickly, and had a great personality and sense of style (lol)! But even though I DID know a lot about Fashion, I DIDN’T know a lot about The Business of Fashion. I didn’t make a lot of money those first few months I started working at Nordstrom until I found my “groove” and learned how to deal with some aggressive sales associates in my department and others. I even had a rather unfortunate fight with a girl from another department after she took one of my clients I had been working with and then screamed at me for trying to talk to her. I ended up going to HR about the situation after being left in tears, and I never saw the other girl again… From what I heard, she was brought in to just talk about the situation, and she flipped out and quit. I was pretty rattled by that whole thing, but it also helped me to toughen up, hustle more, and not take any sh*t from anyone! From then on, I started to surpass my teammates in sales and soon was the top sales associate in my Department!
I still had a lot of learning to do though. And I’ve learned that I’ll be learning my whole career. I’ve bought Fashion Books, read articles and Blogs, done research on anything and everything in my field, and am even thinking of going back to school to get a Masters Degree in Fashion!

But even with all that, just being ‘on the job’ is what has helped me the most. I’m naturally an introverted person. I like to be alone and can occupy myself forever on my own. I always thought that I would need to change my personality somewhat while at work and not be so introverted, and while that is true in some respects, I’ve also learned that I don’t need to change who I am! Yes, I need to be more extroverted than I’d prefer, but I can still be ‘me’. I’ve learned how to talk to customers and by just being my normal self, I come off more natural and ‘friend-like’, which has worked to my advantage. Most of my customer letters have said something like “it felt like I was shopping with a friend”. So I don’t dial myself up like I used to. I’m just me, but with a little more hustle and aggressiveness, but not in an obnoxious way. This has also helped me to become one of the top Reward (credit card) openers in the store too. I’ve learned how to ‘sell’ that to customers without actually ‘selling’ it, if that makes sense. Again, I just casually talk about it and the benefits of getting one like I’m talking to a friend. I don’t do an obnoxious sales pitch.
I’ve also learned that being honest with a customer goes a long way. I don’t tell every customer that everything looks good on them when it doesn’t. That will just result in a return that I pay for later. If I’m honest in the beginning, I gain the customers’ trust and also build a relationship with them, even if that means losing out on a higher sale in the beginning. The chances of them wanting to come back and shop with me again are higher, so long term, I end up winning! I’ve built a lot of customer relationships and even made friends with some clients by being honest and ‘friend-like’ in the beginning.

I’ve also learned that I need to be patient and continue to persevere. Even right now, I feel ready to move on to the next step in my career. Over the last couple of years working at Nordstrom , I saw that there were so many different paths I could take in My Fashion Career, and at first, I thought Management was the obvious choice – I have management experience, I’m very organized and detailed, I work well with others, I am fair – all qualities that could make for being a good Manager. But I also developed a passion for Designer Fashion. I haven’t ruled out Management by any means, but I also want to keep an open mind and possibly get my foot in the door with Designer, Collectors, etc. That could potentially mean a move to another store, which would be ok with me. But I need to wait for the right position to come along and in the meantime, continue to persevere and work hard in my current role.

So my advice to anyone who is wanting to get into the Fashion Industry: Just start! Start somewhere and start learning the business and find out what your passion is within YOUR Business. You might find that what you thought you wanted to do, isn’t what you want at all. And keep striving to learn more, always. You can never have enough knowledge about your ‘craft’. Don’t give up. Keep working hard to reach your goals. Don’t try to move on to the next step before you are ready. And finally, keep your head up and your heels high! 👠😘
Thanks for reading my impromptu post, my friends!
xoxo Jess from Fashion & Style by J Rose 🌹

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4 Comments

  1. October 31, 2018 / 9:43 am

    Hey! I just wanted to reach out in the comments as I couldn’t find your contact information anywhere on your blog. If you’re open to collabs I’d love to hear from you. I would be awesome if you could get in touch with me directly on marie@self-host.org and then I could tell you a little more about what I had in mind. Thanks! 🙂

    • stylebyjrose
      October 31, 2018 / 3:09 pm

      Yes! Got your comment and I’ll reach out to you soon! Sorry about not being able to find my contact info.. I’ve been playing around with my layout and don’t have it all set! Talk to you soon.. 😊

  2. October 31, 2018 / 9:43 am

    Hi agai, I’m not sure if that comment went through – the page just went blank – did you get a comment from me?

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